1150 Privacy Policy

When you create a 1150 account, we collect the personal information you provide directly during registration — this includes your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account reference. We also collect a copy of any government-issued identification document you submit during the identity verification process, which is required under Philippine anti-money laundering regulations before we can process withdrawals. This verification information is handled with the highest level of care and is only accessed by authorised personnel for compliance purposes.

Beyond registration data, we automatically collect certain technical information each time you use the 1150 platform. This includes your IP address, device type, browser version, operating system, session timestamps, and pages visited within the platform. We use this technical data primarily for security monitoring, fraud detection, and to improve platform performance for Filipino users. We do not link this technical data to your personal profile for advertising purposes, and we do not sell or share it with unrelated third parties.

If you contact our support team or submit a complaint, we will also retain a record of that communication, including any files or screenshots you share. This helps us resolve disputes accurately and improve our service. All data collected — whether provided directly by you or gathered automatically — is stored in secure, access-controlled environments and is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law.

The personal data you provide to 1150 is used primarily to operate your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the platform features you have signed up for. Without this data, we cannot maintain a safe, legally compliant service for Filipino players. Every use of your data is tied to a specific, legitimate purpose — we do not process your information in ways that are incompatible with why it was originally collected.

We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our platform policies. If you have opted in to receive promotional messages, we may send you information about bonuses, new features, or relevant offers. You can withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account dashboard, and we will action that request promptly.

Aggregated and anonymised usage data — where no individual user can be identified — may be used by 1150 to analyse platform trends, improve the user experience, and make decisions about future features. This kind of analysis does not involve your personal information in any identifiable form. We may also use your data to comply with legal obligations, respond to regulatory enquiries, or enforce our Terms and Conditions where necessary to protect the integrity of the platform and the safety of all members.

1150 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only in the specific, limited circumstances described in this section. Our commitment is that your personal information stays within the 1150 ecosystem unless sharing is strictly necessary for the operation of your account or required by law.

We work with a small number of trusted service providers who assist us in operating the 1150 platform — these include payment processors such as GCash and Maya, identity verification partners, and cloud infrastructure providers. These partners are given access only to the data they need to perform their specific service, and they are bound by data processing agreements that prohibit them from using your information for any other purpose. We conduct due diligence on all third-party partners to ensure they meet data security standards consistent with our obligations under Philippine law.

In certain circumstances, 1150 may be legally required to disclose your personal information to government authorities, regulators, or law enforcement agencies in the Philippines. We will only comply with such requests where we are satisfied that the request is lawful and properly authorised. Where permitted by law, we will attempt to notify you of any such disclosure. We may also disclose data in connection with the investigation or prevention of fraud, money laundering, or other illegal activity on the platform.

1150 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 1150 platform is encrypted using secure transport layer protocols. Sensitive data such as payment details and identity documents are stored in encrypted form, with access restricted to a limited number of authorised personnel who require that information to perform their legitimate job functions.

We conduct regular security assessments and apply timely updates to our systems to address known vulnerabilities. Our internal access controls ensure that team members can only access the categories of personal data relevant to their specific role. Despite these measures, no online platform can guarantee absolute security — if you suspect that your 1150 account has been accessed without your authorisation, you should change your password immediately and contact our support team through your member dashboard.

In the event of a data breach that is likely to result in a risk to your rights or freedoms, 1150 will notify affected members and the relevant Philippine regulatory authorities as required by applicable law. We will provide clear information about what data was affected, what steps we have taken to address the incident, and what you can do to protect yourself. Transparency in the event of a security incident is a core part of how 1150 respects the trust that Filipino players place in us.

As a registered member of 1150, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to the data we hold, to request correction of any inaccurate information, and to request deletion of your data in certain circumstances — for example, where we no longer have a lawful basis to retain it. To exercise any of these rights, simply submit a request through the support channel in your member dashboard, and our team will respond within the timeframe required by applicable Philippine law.

You also have the right to object to certain types of processing, such as direct marketing, and to request that we restrict how we process your data while a dispute about its accuracy or legality is being resolved. Where we process your data based on your consent — for example, for sending promotional messages — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. We will always make it straightforward for you to manage your data preferences.

Please note that some data rights may be limited where 1150 has a legal obligation to retain certain information — for example, transaction records that must be kept for regulatory compliance purposes. In such cases, we will explain clearly why a particular request cannot be fully fulfilled and what alternatives are available to you. We take our responsibilities seriously under Philippine data protection law and are committed to processing your rights requests fairly, promptly, and transparently.

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data rights, you can contact the 1150 data team through the support channel available inside your member dashboard. For general enquiries about privacy, you may also reach us at the email address listed in the footer of this page. We aim to acknowledge all privacy-related enquiries promptly and to provide a substantive response within the timeframe required under applicable Philippine law.

1150 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make material changes, we will notify registered members through a platform announcement or a notification at login. The updated policy will take effect from the date specified in the notice. Your continued use of 1150 after that date constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of how we handle your personal data.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, which together govern your use of the 1150 platform. All three documents form part of the agreement between you and 1150 as a Filipino member. If any provision of this Privacy Policy is found to be unenforceable under Philippine law, the remaining provisions will continue in full force. 1150 is committed to being a trustworthy, transparent platform for every player in the Philippines.